What to do when the surgery is closed
In the case of a life-threatening emergency, contact an ambulance on 000 giving your exact location.
Our after hour Locum Service can be contacted on 9429 5677 or 137425. As this is a contracted service covering a wide area, there may be a wait for a doctor to attend. Brighton Medical Clinic will be informed of your visit the following day.
Availability of Doctors by Telephone
Although most problems are best dealt with in a consultation, doctors may be contacted during normal surgery hours. However when the doctor is in a consultation, you are welcome to leave a message and the doctor will endeavour to return your call at the end of the session.
Facilities for non-English/poor English speaking patients
If required, the Interpreter Service can be contacted on 131450. Otherwise you are welcome to attend with a family member or friend to assist you.
Infection Control / Drugs of Dependence / Tolerance policy.
Brighton Medical Clinic maintains the highest of RACGP standards in all aspects of sterilisation and infection control.There are no drugs of dependence held on the premises of Brighton Medical Clinic.Brighton Medical Clinic has a Zero Tolerance Policy for abusive or threatening behaviours directed against doctors, staff or patients.
Outside the clinic, you can address your concerns to the Australian Health Practitioner Regulation Agency (AHPRA)GPO Box 9958 Melbourne Victoria 3001. Telephone on 1300419495. or Health Services Commissioner, 570 Bourke Street, Melbourne, Vic. 3000. Telephone: 1800136006